Our Process is simple and effective. We strive hard to make you feel like part of the editing process and to ensure that you are provided with quality, professional service!
We carefully review the information provided to us to assess your needs and determine if we would be a good fit for your project. We also provide you with a sample of our work, a personalized quote, and recommendations for services based on what we've seen so far. Should a determination be made that we are indeed a good fit for you, we will book you for service, provide you with a time line, and begin service on the appropriate date!
Because we only accept a small number of manuscripts per month, we are free to provide you with personalized service during your time slot. What does this mean? This means that we are available to provide regular status updates, feedback, and more! We will work with you one on one to ensure that all your needs are met.
90 Days of Service
We do require a 50% deposit upfront, but that doesn't mean you will get nothing should an issue arise! Once service is complete, we will issue you 50% of the work completed for you assessment. Should you determine that the work was satisfactory, simply complete the remainder of the payment to receive the rest of the story. Should you determine you are not satisfied with the work completed, we will do everything in our power to fix the issue.
Service is not completed until we have done all we could to satisfy you. Plain and simple. Need a new set of eyes to go over the changes? We will provide that for you at no additional cost up to 90 days after service is completed!